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| Tính năng | Intake.Dental | Dentrix Ascend Essentials |
|---|---|---|
| Monthly price | $500/month flat — all features included, no per-user or per-location fees | $699/month (MSRP $799) per location, effective June 1, 2026 |
| Unlimited users | Yes — included | Yes — included |
| Unlimited claims submission | Yes — plus pre-submission attachment validation that blocks bad claims before they're sent | Yes — but no AI validation of attachment content |
| Radiograph AI | Image quality QA + tooth-level claim attachment validation (verifies the billed tooth is visible in the attached x-ray) + post-diagnosis patient education overlays | Image Verify only — checks exposure, coverage, and clarity of x-rays for claim quality |
| Clinical notes AI | Provider-style notes that train on your documentation patterns over 30 days; voice-driven perio charting; multilingual dictation | Voice Notes with included dedicated microphone; AI-assisted note transcription |
| Voice receptionist / Front Desk AI | 29+ language auto-detect AI receptionist included in Autopilot tier; integrated call analytics | Not included — third-party add-on |
| Multilingual support |
Intake.Dental's imaging layer combines tooth-numbering identification with claim cross-checking. When a claim is queued for submission, the system verifies the billed tooth is actually visible in the attached radiograph and that the procedure-required attachment (e.g., post-op PA for D3330 endo) is present and complete. This addresses the most common reason for claim denials: missing or mismatched documentation. After the dentist signs the chart, patients can optionally view a colored overlay of the diagnoses on the portal — a transparent communication tool that improves treatment-plan acceptance.
Dentrix Ascend Essentials' Image Verify checks every dental x-ray for exposure, coverage, and clarity before submission, prompting a retake if the image isn't claims-worthy. It does not validate that the image contains the correct tooth, that the right type of image is attached for the billed CDT code, or that the documentation matches the chart entry. It is a quality-assurance layer, not a claim-content validator.
Intake.Dental Full PMS is a flat $500/month per practice with no per-user, per-provider, per-location, or per-claim fees. Insurance verification (Stedi), voice AI (Retell), and AI clinical notes (Claude API) costs are baked into the subscription. Practices with multiple providers and multiple operatories pay the same as a solo practice. The Switch Now/Switch Later upsell allows existing PMS customers to migrate at their own pace without a rate increase.
Dentrix Ascend Essentials launches June 1, 2026 at $699/month with an MSRP of $799/month and a discount for current customers. Pricing is per location. For a multi-location group practice, the cost scales linearly with footprint. The repackage came without an opt-out — every existing Ascend subscription transitions automatically.
Three-year cost comparison for a single-location practice. Intake.Dental Full PMS: $500 × 36 months = $18,000 total, no migration fee for self-serve onboarding (or $999–$1,999 for white-glove migration). Dentrix Ascend Essentials: $699 × 36 months = $25,164 per location at the new rate (MSRP $28,764), implementation fees additional. The $7,000+ delta over three years scales linearly with location count for the Ascend side, but stays flat for Intake.Dental — a five-location group sees the gap widen to $35,000+ over the same period.
Intake.Dental's standard migration handles the data import from your existing PMS via CSV, direct database extract (with vendor cooperation), or Sikka API pull. The Switch Now/Switch Later flow lets practices commit to switching but keep their current PMS running for up to six months while teams train and historical data validates. Migration tiers are $999 (assisted self-serve) or $1,999 (full white-glove with parallel-run validation). Most practices complete the switch within 30–45 days. Practices switching FROM Dentrix Ascend retain their patient charts, scheduling, and recall data; payment plans and membership-plan assignments are recreated in Intake.Dental's native engines.
Henry Schein One transitions every existing Dentrix Ascend subscription to Dentrix Ascend Essentials at $699/month (MSRP $799). The repackage adds unlimited users, Image Verify (AI x-ray QA), Voice Notes with a bundled dedicated microphone, unlimited claims submission, and 24/7 in-app and phone support powered by Claire. Existing terms and conditions remain in force — the change is automatic and not opt-out.
No. Image Verify is a quality-assurance layer — it checks exposure, coverage, and clarity of x-rays before claim submission and prompts retakes when the image isn't claim-worthy. Intake.Dental's radiograph AI goes further: it validates that the billed tooth is actually visible in the attached image, checks that the right type of attachment is included for the specific CDT code being billed, and surfaces post-diagnosis patient education overlays. It is a claim-content validator, not just a quality check.
No. Intake.Dental's imaging AI is positioned as administrative support — claim attachment validation, tooth-number reconciliation, and post-diagnosis patient education. It does not surface clinical findings to dentists during the diagnostic encounter, which would require FDA 510(k) clearance under the Clinical Decision Support framework. The dentist diagnoses first; the AI confirms and documents afterward. This intentional design keeps Intake.Dental in the §520(o) administrative-support safe harbor.
Intake.Dental Full PMS is $500/month flat with every feature included — Insurance Suite (3-tier verification, 837D claims, 277CA tracking, AI denial repair, EOB auto-posting), Front Desk AI (29-language voice receptionist), provider-style clinical notes that train on your documentation, marketing attribution, treatment tracker, and the radiograph AI described above. Dentrix Ascend Essentials is $699/month per location with Image Verify, Voice Notes, unlimited claims, and Claire AI support. Across three years for a single location, Intake.Dental costs $18,000 vs Ascend's $25,164 — a $7,164 difference that scales linearly with location count.
Both products deliver cloud dental practice management with AI-assisted clinical documentation, x-ray intelligence, and unlimited claims. The differences come down to three things: pricing (Intake.Dental at $500/month flat vs Dentrix Ascend Essentials at $699/month per location effective June 2026), depth of imaging AI (claim attachment validation that addresses denial root causes vs image quality QA), and architectural philosophy (per-practice fine-tuning + Layer/Replace/Greenfield deployment flexibility vs single global model + Replace-only). For practices facing the June 1 transition, the comparison is concrete: lock in flat $500/month with deeper AI capabilities, or stay on the $699 path with a more established support infrastructure. Both are defensible — but if cost transparency, multilingual reach, and AI that learns your practice over time matter, Intake.Dental Full PMS is the move.
| 29+ languages with auto-detect, voice + text, native to product |
| English-first product with limited multilingual coverage |
| AI support agent | Email + Slack support from a real engineering team (small company); AI-assisted self-serve where appropriate | 24/7 in-app and phone support powered by Claire (AI-enabled support experience) |
| PMS-as-a-product or layer model | Layer mode: keep your PMS, add Intake.Dental Autopilot ($79.99–$799.99). Replace mode: $500/mo Full PMS. Greenfield mode: new practices start fresh on Intake.Dental | Replace mode only — Dentrix Ascend Essentials is a complete PMS |
| Per-practice AI fine-tuning | Yes — clinical notes train on your provider's tone over 30 days; imaging models learn your sensor and patient demographics over time | Single global model across all customers |
| Insurance verification | 3-tier eligibility verification, 837D claims, 277CA tracking, AI denial repair, EOB auto-posting included | Standard claims submission; no AI denial repair |
| Implementation | 60-second self-serve signup; white-glove migration tier ($999 or $1,999) for practices switching from another PMS | Henry Schein One onboarding, multi-week implementation typical |
| Pricing transparency | Public pricing page with no per-provider, per-location, or per-claim fees | $699/month with MSRP discount language; per-location pricing |
Intake.Dental's voice receptionist auto-detects and responds in 29+ languages via ElevenLabs multilingual_v2 and the LinguaFrancas translation pipeline. The same multilingual layer powers patient intake forms, treatment-plan explanations, and post-visit follow-up — critical for practices in California, Texas, Florida, and other states with significant non-English-speaking patient populations.
Dentrix Ascend Essentials is an English-first product. Multilingual support exists at the patient-form level for some languages but is not native to the AI capabilities. Voice Notes is English-trained.
Intake.Dental's clinical notes AI trains on each provider's documentation patterns over the first 30 days, reaching 95%+ accuracy match to provider tone and terminology. The imaging layer's per-practice fine-tuning track learns your sensor characteristics, your patient demographics, and your payer mix over time — every interaction makes the next one better. This is the compounding accuracy thesis applied to PMS software.
Dentrix Ascend Essentials ships a single global AI model trained centrally by Henry Schein One. It does not fine-tune per practice. Voice Notes uses speaker adaptation but not full per-provider model customization.
Intake.Dental supports three deployment modes. Layer mode runs alongside an existing PMS (Dentrix, Open Dental, CareStack, and 27+ others via the Sikka API), letting practices add AI-first capabilities without ripping and replacing. Replace mode is the $500/month Full PMS for practices ready to switch entirely. Greenfield mode onboards new practices fresh on Intake.Dental with included CDT catalog and migration tooling.
Dentrix Ascend Essentials is a Replace-only product — it is the PMS. Practices considering Ascend must migrate fully or not at all.
Yes. Intake.Dental's migration imports patient charts, scheduling, recall data, treatment history, perio charting, and document attachments from Dentrix Ascend. Payment plans and membership-plan assignments are recreated in Intake.Dental's native engines. The Switch Now/Switch Later flow allows practices to keep Ascend running in parallel for up to six months during validation. Migration tiers are $999 (assisted self-serve) or $1,999 (full white-glove). Most practices complete the switch within 30–45 days.
Intake.Dental supports Layer mode — running alongside your existing PMS to add AI-first features without ripping and replacing. Direct API integration with Dentrix Ascend is in development with live access approved as of April 2026. Until that ships, Intake.Dental Autopilot ($79.99–$799.99/month) layers on top via patient intake forms, voice receptionist, and clinical notes capture, with PMS writeback through Sikka or Henry Schein One's documents API.
Intake.Dental provides email and Slack support from a real engineering team during business hours, with AI-assisted self-serve documentation available 24/7. The product is designed to require less support than legacy enterprise PMS systems, with embedded help content surfacing the right answer at the moment of confusion. Practices with mission-critical 24/7 phone support requirements may prefer Dentrix Ascend Essentials' Claire-backed support, which leverages Henry Schein One's broader call-center infrastructure.
According to Henry Schein One's customer notice, the Dentrix Ascend Essentials repackage reflects an investment in 'agentic' AI capabilities — Image Verify for radiograph QA, Voice Notes for clinical documentation, and Claire for support. The transition to a unified package and updated pricing was framed as a 'platform advancement' rather than a pure pricing change, but it does represent a price increase for many existing customers depending on prior negotiated rates.
Yes — through two integration paths. For practices using PMS systems that expose document/image APIs (Dentrix Ascend's documents API, Sikka's patient_documents endpoint, Open Dental), Intake.Dental pulls radiographs natively. For practices using imaging software with closed APIs (DEXIS, Sirona, Carestream, VixWin), Intake.Dental's optional desktop helper monitors your imaging output folder and runs analysis locally — PHI never leaves the practice network, only structured findings (bounding boxes, tooth numbers, claim metadata) sync to the cloud.
Most AI features in dental PMS software are powered by a single global model trained centrally by the vendor. Intake.Dental's architecture trains per-practice variants. Clinical notes AI learns each provider's documentation patterns over 30 days. Imaging AI learns your sensor characteristics, your patient demographics, and your typical payer mix over time. Insurance verification learns your most common payers' quirks. The result: every interaction makes the next one better — the compounding accuracy thesis applied to PMS software.
On June 1, 2026, Henry Schein One transitions every Dentrix Ascend subscription to Dentrix Ascend Essentials at $699/month (MSRP $799). The repackage adds Image Verify radiograph QA, Voice Notes with a bundled microphone, unlimited users, and Claire AI support. Intake.Dental Full PMS launched at $500/month flat with everything bundled — including AI claim attachment validation that goes beyond Image Verify, 29-language voice receptionist, and per-practice imaging intelligence that learns your workflow. This page compares the two head-to-head with real pricing, real features, and the specific places each one wins.
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